Open Factory

Parking Access

Parking Access

Notice (May 18th, 2020)
Tour hours or operation dates may vary. Visitors are kindly asked to wear a mask, disinfect their hands, and take their temperature upon entering building. Your safety and the safety of our staff is very important to us.

ReservationsGroups more than 5 people are asked to book ahead.
Please see the inquiry page or call us.
Tour Hours

Tours start at 10am, 11am, 1pm, 2pm, & 3:10pm

* We may not be able to accommodate you outside of these hours.
* The showroom at the front of the building is open anytime from 8:30am to 5:30pm.

Tour DurationAbout 25 – 30 minutes

• Sundays • Statutory holidays
• New Years • Summer holidays

* Regularly scheduled tours may be cancelled or unavailable on particular days, so please call ahead.
* On Saturdays and holidays when we are open, only a small number of artisans may be working.

Visitor Capacity1 – 15
Workshop Rules & Precautions
  • To ensure your safety, stay close to the staff member and follow their directions.
  • Persons who have consumed alcohol are not permitted in the workshop.
  • Please ask before taking pictures.
    Video and flash photography are prohibited.
  • To ensure your safety, do not touch any of the machines, tools or parts of the building.
  • Gyokusendo is not responsible for any injury accident caused by a visitor.
  • If you need wheelchair or other special assistance, please inquire in advance.
  • Pets are not permitted to accompany visitors inside the workshop.